there was accidentally inserted the incorrect Instruction of Use when completing of Otic Solution medical device batch number 270319.
This defect does not affect the composition or quality of the product.
The quality department decided to withdraw this batch of product from the pharmacy level (possibly distribution warehouses).
If you purchased Otic Solution, lot number 270319, with incorrect instruction manual, please return it to the pharmacy where the purchase was made by 12/09/2019. The product will be replaced immediately with a product with the correct instructions for use.
We apologize for any inconvenience we may have caused you. Should you require any additional information, do not hesitate to contact me.
Quality manager, Neofyt spol. s r.o.